MIRA interacting with visitors in a museum galleryConcept visualisation of the equipment / 01

Planned launch in autumn 2027

MIRA

Museum Intelligence for Responsive Assistance

The museum enters the conversation. A mobile, conversational and accessible guide that turns every visit into a safe dialogue with the collection.

01 / Product

Cultural mediation with context,movement and voice.

Between an audio guide that only plays recordings and a chatbot that answers without context, there is room for a new presence in the museum.

MIRA combines a mobile base, a digital avatar and a knowledge platform controlled by the institution. It does not replace the team — it extends it.

Content validated by the museum.
Technology supervised by people.

Product study / Concept visualisation

A clear presence.Without taking over the space.

MIRA is conceived as a quiet object: close enough to help, light enough not to compete with the collection.

A visit that answers back

Visitor

“Why does this artwork look unfinished?”

MIRA · answer grounded in approved sources

“That open appearance is part of the artist’s intention. Would you like to explore the process or the context of this series?”

What changes

More than
an answer.

A path of discovery, shaped for each visitor and grounded in the museum’s approved knowledge.

02 / Planned features

An architecture built for trust.

MIRA is in active development and will move next into supervised trials with museum teams and visitors in a real cultural setting.

Controlled AI / Natural language

Natural conversation.
Museum-defined knowledge.

MIRA uses AI to turn approved museum sources into a clear, natural-language reply. The institution defines the subjects, sources, tone and limits. If a question falls outside that authorised context, MIRA does not invent an answer: it explains the limit and guides the visitor back to the collection or the museum team.

01 The museum approves the source material.02 AI expresses it in natural language.03 Out-of-scope questions stop at the boundary.
01

Ask. MIRA answers.

Visitors can speak, type or touch. MIRA answers questions about artworks, artists, contexts and routes using sources approved by the museum.

Voice · text · touch
02

Knowledge, curated.

Every answer is grounded in the institution’s corpus, with defined versions, sources and limits. When the answer is uncertain, the system says so and redirects the visitor.

RAG · CMS · confidence
03

Movement, supervised.

A mobile base follows authorised routes, slows down near people and comes to a safe stop when it detects risk, a critical fault or loss of connectivity.

Navigation · geofencing · safe stop
04

One visit, many languages.

Multilingual content and different language levels support international visitors, families, schools and people with different levels of literacy.

PT · EN · additional languages
05

Access from the start.

Contrast, magnification, captions, audio, clear language and priority sign-language content are product requirements, not last-minute adaptations.

WCAG 2.2 AA as a reference
06

Insight without surveillance.

The museum can understand demand, themes and service quality through aggregated data. MIRA does not require a visitor account, name or identity.

Privacy by design

03 / From question to discovery

How a visitor’s question becomes a trusted museum answer.

The visitor asks naturally. MIRA recognises the context of the visit, consults only material approved by the museum and shapes a clear answer that invites the next step. The museum team remains in control throughout.

Concept technical drawing showing front, side and three-quarter views of MIRATouch displayMotorised wheels

Engineering baseline / In development

The essentials, made visible.

The current system architecture is being integrated for trials in a real museum. Components and operating limits will be validated against safety, accessibility and conservation requirements.

Perception
Depth camera and short-range proximity sensing for people, objects and free space.
Collision avoidance
Obstacle detection around the base, speed limiting and automatic safe stop.
Mobility
Low-speed two-wheel differential drive, mapped routes and geofenced operating zones.
Adaptive access
Motorised mast positions the interface for children, standing adults and seated visitors.
Supervision
Operational telemetry, remote stop and a safe state if connectivity or a critical function is lost.

04 / Validation commitment

Targets before promises.

These figures are pilot targets, not results already achieved.

≥90%acceptable answers in the expert evaluation set
≤6 sp95 latency under pilot conditions
≥80%success in tested essential tasks
≥95%availability during sessions
0incidents causing harm or injury

05 / Accessibility

Designed for people.

Sign languageAudioCaptions

Each person chooses: speak, type or touch.

Text made easier to read: captions, contrast and magnification.

Stories made to be heard: audio and audio description.

Conversations that can also happen in sign language.

Tested with people, in real visiting situations.

Accessibility as a starting point, not a final adaptation.

06 / Roadmap

From development to the museum.

Indicative schedule, subject to funding, technical validation and supply.

01

Integrated development

Hardware, adaptive structure, interface, museum knowledge and safety functions are being developed as one product.

02

Trials in a real museum

Supervised sessions with museum teams and visitors will test interaction, movement, accessibility and usefulness in context.

03

Engineering validation

Evidence from the museum trials will refine the product, operating procedures and production specification.

04

First units

Planned delivery to the first museums, subject to validation and production.

07 / Founding partners

Reserve early.Help us build better.

Founding partner price€1,799

For the first confirmed units — €200 below the estimated standard sale price of €1,999.

01 Priority when the first units are scheduled.

02 A place in product discovery and feedback sessions.

03 Transparent updates on development milestones.

08 / Pre-reservation

First edition.

€399reservation deposit
deducted from the final price
Founding partner price
€1,799 per base unit
Estimated standard price
€1,999 per base unit
Planned availability
Autumn 2027
Payment on this page
None
Product status
In development
Next step
Validation and written agreement

Transport, installation, adaptation of the space, content, ongoing services, connectivity and applicable taxes will be quoted separately.

Pre-reservation request

Tell us where you see MIRA.

By submitting this form, your details are sent securely to Unloop and used only to assess and reply to your MIRA pre-reservation request.

09 / Frequently asked questions

Before you reserve.

01Does MIRA exist yet?+

Not yet. MIRA is in development. The form, images and interactions shown on this page are conceptual and may evolve after testing, certification and production decisions.

02Do I have to pay now?+

No. This page only prepares a pre-reservation request. After reviewing the museum’s context, Unloop will provide a written agreement covering scope, schedule, payment, cancellation and refund terms. The reservation is only confirmed once that agreement is accepted and the €399 deposit is paid.

03What do €399, €1,799 and €1,999 represent?+

€399 is the planned reservation deposit and will be deducted from the final price. €1,799 is the founding partner price planned for the first confirmed units. €1,999 is the current estimated standard sale price for one base unit. Services, taxes and additional costs will be itemised in the written commercial proposal.

04Is autumn 2027 guaranteed?+

It is the current target, not a guarantee. Timing depends on prototype completion, safety and accessibility testing, the supply chain and production capacity. Any final commitment will have its own schedule and conditions.

05Will MIRA replace museum educators?+

That is not the goal. MIRA handles recurring questions, languages and independent exploration, giving the team more time for deeper human mediation, welcoming visitors and handling complex situations.

06Is the museum’s content used to train AI?+

Not by default. The planned architecture separates curated knowledge from AI services and prohibits using collections, questions, voice or images for training without a defined purpose, legal basis and explicit authorisation.